Modern work happens across voice calls, video meetings, persistent chat, and shared workspaces — often simultaneously. GAIN designs and deploys unified communications environments that bring those channels together on platforms your people already trust.
From replacing legacy phone systems to standing up full UCaaS environments with video rooms, persistent messaging, and contact center — GAIN handles the full collaboration stack.
Replace aging on-premises PBX with enterprise cloud calling — fully managed, SLA-backed, and integrated with your collaboration suite. We handle porting, number management, E911 compliance, and user migration so transitions are invisible to your people.
From huddle rooms to executive boardrooms — GAIN designs and deploys certified video conferencing environments with professional cameras, displays, audio, and room control systems. Every room works the same way, from any platform.
Persistent messaging and team workspaces that keep conversations organized, searchable, and connected to the files and apps your teams actually use — with security controls, data retention policies, and compliance logging built in.
End-to-end telephony design — from SIP trunk procurement and carrier negotiation to dial plan architecture, call routing, IVR design, and IP phone deployment at scale. We also maintain and support existing Cisco CUCM and Unified CM environments.
Cloud contact center platforms with omnichannel routing, AI-powered agent assist, skills-based routing, real-time supervisor dashboards, and workforce management — enabling teams to deliver exceptional customer experiences from anywhere.
Secure your collaboration environment against eavesdropping, data leakage, and compliance failures — end-to-end encryption, DLP policies, eDiscovery-ready retention, HIPAA/FERPA controls, and guest access governance for regulated industries.
Most organizations don't need to pick a single collaboration platform — they need a strategy that governs how multiple platforms coexist, where each one is authoritative, and how they're secured and supported. GAIN delivers that strategy before touching any tooling.
Our Collaboration Readiness Assessment evaluates your current environment, maps your use cases to the right platforms, and designs an architecture that reduces tool sprawl instead of adding to it.
From readiness assessment through go-live and ongoing managed support — GAIN delivers collaboration environments that people actually use, not just platforms that get deployed.
Every industry has different compliance requirements, workforce models, and communication patterns. GAIN tailors collaboration environments to how your people actually work.
CJIS-compliant calling, FedRAMP-authorized platforms, secure video for cross-agency collaboration, and E911 for distributed workforces — available via Texas DIR with no RFP required.
HIPAA-compliant video consultations, secure clinical messaging, nurse call integration, and on-call routing for clinical staff — with BAA support for cloud calling platforms.
Campus-wide unified communications, hybrid learning video environments, student and faculty collaboration spaces, and FERPA-compliant messaging and recording retention.
Guest-facing communication systems, property management integration, staff collaboration platforms, and multi-site standardized room systems — delivering consistent experiences across locations.
State agencies, local governments, school districts, and universities can access Cisco Webex, Microsoft Teams, HP Poly hardware, and GAIN's full collaboration services portfolio through our Texas DIR cooperative contracts — no competitive bid required.
Start with a free Collaboration Readiness Assessment — we evaluate your current environment, identify the right platform strategy, and deliver a roadmap your organization can actually execute.